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Privacy Policy
Healing Presence complies with the Australian Privacy Principles.
Collection of Personal Information
Personal information collected may include:
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Name and contact details
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Date of birth
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Emergency contact details
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Relevant personal, medical, or psychological history
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Information discussed in sessions
Information is collected through booking forms, intake forms, consent documents, email communication, and counselling sessions.
Purpose of Collection
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Provide counselling services
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Maintain clinical records
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Communicate regarding appointments
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Comply with legal and professional obligations
Storage and Security
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Personal information is stored securely using password-protected and encrypted systems where available. Reasonable steps are taken to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Disclosure
Disclosure may occur where required by law, including:
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Serious risk of harm
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Mandatory reporting obligations
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Subpoena or court order
Access and Correction
Clients may request access to or correction of their personal information in writing.